Customer Service Officer

apartmentTDCX placeBukit Merah calendar_month22/5/26

Up to 3K per month + 1.5 month yearly performance bonus_ Customer Service Officer_12 months contract (Renewable)

Job Description

Deliver professional customer service to hotline calls.
Be the first point of touch with customers.
Handle and resolving customers enquire and feedback.
Ensure that complaints are monitored and resolved.
Able to handle emergency situations/complains appropriately should the situation arises.

Job Requirements

Min O Level holder
Min 1 year of customer service in call center environment
Good communication skills and customer service orientated attitude

Work Schedule/Location

5.5 days work week, 44 hours per week (1 weekend OFF)
Rotating Shift - 6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm (Planned by the hiring manager)
Work onsite in City Hall office thereafter in July or August to near Common Wealth MRT

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration

We regret only short-listed candidates will be notified.

Ken Zhang AI Chang (R1110470)

TDCX Talent Solutions Pte. Ltd

EA Licence No. 23C2024

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