Technical engineer

apartmentEngineering Edge placeWoodlands scheduleFull-time calendar_month 

Scope

The primary task of the Technical Support Engineer is to support the Technical Manager in rendering product and application-related technical assistance and support to internal and external customers. You will be working closely with the front-line team and will be involved in the development, implementation, organization, maintenance, and update of all technical-related matters.

You will also be carrying out the day-to-day duties of the QC/QA lab. The Technical Support Engineer is expected to be a team player and someone who is committed.

Responsibilities (including, but not restricted to)
  • Comply, execute, maintain & update QA/QC processes.
  • Ensure that QA/QC Department meets external and internal audit requirements.
  • Support in the development, implementation, organization, and update of technical-related materials.
  • Identify, analyze, investigate, propose, and resolve technical and quality issues.
  • Conduct root cause analysis, control, and review measures.
  • Set clear objectives, evaluate progress, and instill a high-performance culture with a focus on teamwork, service excellence, and ownership for resolving customer issues.
  • Develop technical training content for internal & external customers.
  • Ensure high-quality, up-to-date documentation process
  • Conduct scheduled audits on existing suppliers.
  • Conduct new audits to approve and qualify new suppliers.
  • Quality assurance on supplier compliance to internal QA/QC standards.
  • Communicate and coordinate with all testing parties.
  • Continuously learn about market and competitor product development and performance requirements providing input and tactical direction to the business on technical support and services.
  • Ability to translate technical information into marketing lingo, challenging the norm.
Requirements
  • Minimum 2 years experience in engineering
  • Diploma in relevant engineering faculty
  • Strong market research skills, highly analytical, highly detailed, and an academic
  • Committed, hardworking, and able to rough it out
  • Self-motivated, proactive, and highly independent
  • Strong written and oral communication skills
  • Excellent collaboration and interpersonal skills to work with stakeholders at the global level

Location: Woodlands Close (Singapore - Near Admiralty MRT)

5 days of Work (Monday – Friday 9 am to 6 pm)

Salary Range: SGD2,800 to SGD4,800

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