Senior/Customer Service Executive - Bedok

apartmentReeracoen Recruitment placeBedok scheduleFull-time calendar_month 
Job title: Senior/Customer Service Executive

Reference ID: 35972

Our client, a publicly listed company specialising in electronic components, is currently seeking a Senior Customer Executive / Assistant Manager to join their team. The successful candidate will play a key role in managing delivery and shipping operations while providing critical support to the sales team.

You will be reporting to the Customer Service Manager..

【 Responsibilities 】
  • Receive and process Sales Orders using the SAP system, providing acknowledgements with estimated delivery dates based on standard lead times
  • Process Purchase Orders to vendors accurately and efficiently
  • Coordinate with various internal and external parties to ensure the timely production and shipping of goods
  • Manage and monitor the order backlog, collaborating with the Sales team to address any delivery or production issues
  • Prepare delivery and shipping documents, and liaise with warehouses (Singapore and Philippines), forwarders, and transporters to ensure smooth and timely deliveries to customers
【 What You Will Receive 】
  • AWS
  • Variable Bonus (subject to company and individual performance)
  • Annual Leave: 14 days, up to a maximum of 20 days (based on the Financial Year: April to March)
  • Medical Leave: 14 days
  • Insurance Coverage
  • Transport Allowance
  • Mobile Allowance

【 Requirements & Preferences 】

(Must)
  • Minimum "O" Levels and above
  • Approximately 10 years of customer service experience within a manufacturing company specialising in electronic components/or similar parts (not finished products)
  • Fluency in English and Mandarin (Listening, Writing, Speaking) to effectively liaise with Chinese stakeholders
  • Proficient in Microsoft Office
  • Familiarity with the SAP system
  • Available immediately or on short notice

We regret that only shortlisted candidates will be notified.

Registration No.: R1652378 (Bao Jing Xian)

Recruitment Licence: 12C5051

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