Customer Service officer
Comfort Transportation & CityCab Bishan Full-time
Job Duties and Responsibilities
- Serve as a primary point of contact for drivers’ queries, concerns, and feedback.
- Maintain accurate records of driver interactions, incidents, and follow-up actions.
- Actively monitor drivers' TDVL renewal due dates and follow up accordingly
- Prepare reports and summaries pertaining to Drivers’ Affairs
- Assist in resolving disputes, misunderstandings, or escalated issues involving drivers in a timely and professional manner.
- Perform any ad hoc duties assigned by the supervisor
- Strong interpersonal and communication skills, both written and verbal.
- Proficient in Microsoft Office (Word, Excel, Outlook etc.)
- Good organizational skills and attention to detail.
- Ability to remain calm and professional in high-pressure situations.
- A proactive, service-oriented mindset.
- Prior experience in customer service, fleet operations, or driver support is an advantage.
The Supreme HR AdvisorySerangoon, 2 km from Bishan
Customer Service Officer
Working Day: 5 Days (Off-day will on weekdays)
Working Hour: 44 hours/week
[1pm-9pm (Weekdays)/ 10am-8pm (Weekends)]
Location: Serangoon
Salary: $2300 – $2600
Responsibilities:
Attending to customer’s enquiry via...
PEOPLE PROFILERS PTE. LTD.Toa Payoh, 2 km from Bishan
Responsibilities
• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions...
Watch ExchangeToa Payoh, 2 km from Bishan
We are among the reputable boutiques for the buying, selling, and trading of pre-owned luxury watches in Singapore. As a growing company, we are expanding and currently in search of the right candidate to fill the Customer Service Officer position...