Security Systems Technician - Bukit Batok

Who We Are AETOS

While security is our core business, we are solving real challenges by leveraging technology and integrated solutions that unify safety, security, facilities management (FM), sustainability and much more.

What Make Us Unique

We stand out by how we value our people – through learning and development. Our organization is built on a culture of ownership, an environment of trust and a commitment to go the extra mile for our clients. We are firm believers that success is never achieved alone but through collaboration, teamwork and a common purpose.

Who We Are Looking For & What Role You Will Play

You will play a critical role in ensuring the effective installation, operation, and maintenance of security solutions, delivering high-quality service and technical expertise to clients.

What Knowledge & Experience We Require From You

Installation & Setup:

• Install, configure, and test security systems, including CCTV cameras, access control systems, alarms, intercoms, and other related devices.
• Ensure that all systems are properly integrated and configured to meet customer specifications and security requirements.
• Ensure adherence to safety and quality standards during installation procedures.

Maintenance & Repairs:

• Conduct routine maintenance and inspections of installed security systems to ensure functionality and compliance with client needs.
• Troubleshoot and resolve issues related to security equipment, including hardware, wiring, and software configuration problems.
• Replace or repair defective parts and components, ensuring systems are fully operational.

Client Support & Training:

• Provide on-site technical support and assistance to clients, addressing any system malfunctions or operational issues.
• Offer training to clients on how to use and maintain their security systems effectively.
• Provide clear explanations of security system features and assist clients with troubleshooting basic operational concerns.

Upgrades & System Enhancements:

• Evaluate existing security systems for potential upgrades or enhancements to improve performance, security, and efficiency.
• Recommend and implement upgrades to ensure that systems remain current with the latest technology trends and best practices in the security industry.

Documentation & Reporting:

• Maintain detailed records of installations, maintenance, repairs, and inspections performed on client systems.
• Submit reports on work completed, issues encountered, and any follow-up actions required.
• Maintain an inventory of equipment and parts used for installations and repairs.

Collaboration & Communication:

• Work closely with project managers, sales teams, and other technicians to ensure timely completion of installations and projects.
• Communicate effectively with clients and provide updates regarding the status of their security systems and any issues requiring attention.

Compliance & Standards:

• Ensure that all work complies with industry standards, safety protocols, and local regulations related to security systems.
• Follow company policies and procedures related to service, customer satisfaction, and technical specifications.

Requirements:

• High school diploma or equivalent; technical certifications (e.g., Security Systems Technician, CCTV Technician, etc.) are a plus.
• Minimal 3 years of hands-on experience in the installation, maintenance, and repair of security systems, including CCTV, access control, and alarm systems.
• Strong knowledge of electrical systems, wiring, and troubleshooting techniques.
• Familiarity with security software and related technology.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Good communication and customer service skills.