Operation Executive Assistant (Supply Application)

Contract Period: 1 Year Contract

Job Description:

We are looking for a highly motivated and detail-oriented Executive Assistant (Supply Application) to join our team. In this role, you will be responsible for ensuring smooth processing and management of electricity supply applications and related services. Your key responsibilities will include:

• Processing electricity supply applications and ensuring accuracy and timeliness.
• Monitoring and preparing performance statistics and supply application reports.
• Managing and generating remittance reports for supply applications.
• Performing tagging of tenant meters and coordinating the issuance of service connection quotations.
• Raising refunds for service quotations as required.
• Issuing payment acknowledgement letters to customers.
• Liaising effectively with Licensed Electrical Workers (LEWs), customers, and the Supply Application and Service Performance Group (SPPG).
• Attending to customer, LEW, and Principal’s enquiries through various communication channels such as emails, letters, and phone calls.
• Coordinating and attending meetings with customers, LEWs, and Principals to discuss supply application matters.
• Assisting in special projects and other ad-hoc tasks as assigned.

Requirements:

• Diploma in any discipline from a recognized local Polytechnic with at least 2 years of relevant experience in a similar role.
• Strong analytical and problem-solving skills with a customer-focused approach.
• Excellent communication skills to interact effectively with customers, stakeholders, and team members.
• Ability to work independently with minimum supervision and manage multiple tasks.
• Proficient in Microsoft Office applications.
• Ability to handle stress and meet deadlines in a fast-paced work environment.

Why Join Us:

• A collaborative and dynamic team environment.
• Opportunities for personal and professional development.
• Competitive salary with enhanced bonus.

RecruitFirst Pte Ltd (E.A. 13C6342)