Director, Employee Relations, Human Capital Management Asia Pacific

apartmentSUMITOMO MITSUI BANKING CORPORATION Singapore Branch placeGeylang descriptionPermanent calendar_month19/1/26

Job Summary

The Director of Employee Relations (ER) will lead the ER agenda in Singapore, ensuring a fair, respectful, and legally compliant workplace. This role drives policy implementation, manages complex ER matters, and fosters a positive employee experience aligned with global and regional ER strategies.

Responsibilities

Lead the Employee Relations function in Singapore, aligning ER strategies with APAC and global frameworks to support business objectives
Collaborate with country leadership and HR teams to identify emerging ER trends, assess risks, and develop proactive solutions
Drive cultural change by embedding ER best practices that promote fairness, compliance, and employee engagement
Provide expert advice to HR Business Partners, managers, and leaders on handling grievances, disciplinary actions, performance disputes, and workplace conflicts
Partner with Legal, Compliance, and Risk teams to resolve ER issues effectively and ensure compliance with regulatory requirements
Design and deliver ER capability-building initiatives through training and knowledge sharing with HR and business teams
Lead thorough and objective investigations of ER cases, ensuring documentation, risk assessment, and recommendations comply with global protocols and local laws
Conduct neutral reviews of escalated ER cases to ensure fairness and proportionality in outcomes
Implement and maintain ER policies and procedures that comply with Singapore employment law and global standards
Monitor legislative changes and assess their impact on ER practices to ensure ongoing compliance
Ensure adherence to internal controls and regulatory requirements in ER case management
Analyze and report on ER trends, case themes, and outcomes to inform preventative strategies and continuous process improvements

Required competencies and certifications

Bachelor’s Degree with 8–10 years of experience in Employee Relations or related HR discipline
Strong knowledge of Singapore employment laws and regulatory frameworks
Proven ability to manage complex ER cases and conduct investigations
Excellent stakeholder management and communication skills
Ability to work independently in a lean environment while collaborating with regional and global teams
High integrity, resilience, and discretion in handling sensitive employee matters

Preferred competencies and qualifications

Capacity to provide support to the HR Business Partner team as workload and priorities allow

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