Clinic receptionist

Job Summary

Our clinic seeks a full-time receptionist cum administrative assistant to manage communications, schedule appointments, handle payments, maintain medical records, type reports, ensure clinic cleanliness, and manage stock of medication and consumables.

• Answer phone calls and respond to emails promptly to support patient communication
• Schedule patient appointments efficiently to optimize clinic workflow
• Collect payments accurately and process transactions securely
• Maintain and update medical records to ensure accurate patient information
• Type medical reports clearly and accurately for clinical documentation
• Maintain cleanliness of the clinic to provide a safe and welcoming environment
• Conduct stock taking and order medication and consumables to ensure adequate supplies

• Achieved minimum pass grade for GCE 'O' level or equivalent
• Demonstrate moderate typing speed to complete documentation tasks efficiently
• Use Microsoft Word proficiently to prepare clinic documents and reports
• Operate clinic software systems effectively to manage patient and clinic data
• Possess at least 3 years of experience working in a medical outpatient clinic (GP or specialist) to understand clinic operations