Senior Associate/Associate, Project Manager - Regional Cash Operations, Institutional Banking Group Operations (IBGO), Group Operations
Responsibilities Drive and handle operations initiatives and business projects related to Cash products, processes o
Business Function Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through multiple banking delivery channels.Responsibilities Drive and handle operations initiatives and business projects related to Cash products, processes or change of operating model Lead and contribute to user requirement gatherings/ understand business change through stakeholder's walkthrough Ability to identify and define any areas of high risk/ complexity processes and call out and provide mitigation solutions (where applicable) Provide subject matter expert advice on Cash Payments related handlings/processing etc Perform independent review and assessment on user requirements Work closely with business partners, compliance, operations, technology as well as testing teams covering scopes, project plans and target delivery timelines Prepare system training material, conduct system training to operations users to ensure operationalization readiness Provide post implementation support to operations users and work closely with technology partners/business partners to resolve the production incidents Ability to multiple tasks and handle problem shooting matters raising from projects or ad hoc unpredicted circumstance Perform LV co-ordinator role with peer (rotation frequency) and manage weekend Requirement Bachelor's degree with minimum 5 years of working experiences in financial institution with project management experience It would be a requirement to have knowledge of SWIFT, Payments processors, Sanctions Screening systems and workflows It would be an added advantage for working knowledge in Ai LLM implementations and any additional certifications, qualifications in Gen Ai related technology Strong analytical, negotiation and collaboration skillset Excellent communication, written and presentation skills; meticulous attention to details Ability to work independently, collaborate and manage demanding stakeholders Change mindset with confidence in timely execution with good time management Proficient Microsoft Office suite Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.