Desktop Engineer, $2800-3000 (Multiple locations, START ASAP!) - Toa Payoh

• Multiple locations (You may choose the locations)
• Salary up to $3,000 basic
• START ASAP
• 1 year contract (Convertible to perm)
• Attractive benefits and bonus

Responsibilities:

• Provide desktop support services to end users, ensuring timely and effective resolution of technical issues.
• Receive, prioritize, document, and resolve help requests, escalating incidents as needed to meet customer satisfaction and SLA requirements.
• Perform system imaging and re-imaging of end-user devices.
• Conduct asset inventory management and maintain accurate records.
• Escalate technical issues to third-party vendors or resolver groups when appropriate.
• Update and maintain incident records in the ticketing system.
• Create and update work instructions as required.
• Develop and document standards and procedures to support consistent service delivery.

Requirements:

• Minimum of 1 year of experience in desktop supporting
• Prior experience in Microsoft Windows 10 and Microsoft Office 365
• Possess at least one (1) of the following certifications or their equivalent:

o Microsoft Certified: Managing Modern Desktops.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

EA License: 23C2060

Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)