Full-time customer service officer (golf, nsrcc kranji)

The Job:

• Handle booking of golf slots for members and corporate members
• Answering of phone enquiries
• Tally all transactions made for the day and ensure errors are amended and accounted for by the end of the shift/day
• Ensure that ISO Quality Procedures are complied with
• Assist the Executives on proper regulation of golf operations including competitions and activities
• Opening and closing of golf course during inclement weather
• Perform registration and issuance of course tickets and keying in of golfer’s scorecards
• Deliver right information to members/guests and ensure important notices are displayed on the notice board

Requirements:

• Minimum GCE ‘N’ level with 1 year experience in similar field
• Customer service oriented
• Possess good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating shifts: 06:30am to 03:45pm / 08:45am to 06:00pm
• Monthly laundry and shift allowances (only for 06.30am shift) provided
• Staff transport provided at Kranji MRT station (06:15am & 08:30am)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities
• Terms & conditions apply.

We regret that only shortlisted candidates will be notified.