Senior Technical Project Manager

apartmentSingapore Telecommunications placeTampines scheduleFull-time calendar_month 

We are seeking a Senior Technical Project Manager to join the Software and Infrastructure team . This role is responsible for leading the deployment and operational management of Telco Edge Cloud, Private Cloud, and associated platform services.

You will work closely with cross-functional teams across development, product, business, and architecture to support end-to-end platform delivery and ongoing operations.

Make an impact by

Technical Project Management
  • Develop and execute project plans to ensure timely delivery of platform initiatives
  • Define project scope, objectives, deliverables, and timelines
  • Coordinate cross-functional teams to allocate resources effectively
  • Identify project risks and implement mitigation strategies
  • Provide regular updates to stakeholders, including project status and key metrics
  • Maintain accurate and up-to-date project documentation
Technical Operations
  • Develop and maintain incident response processes and procedures
  • Monitor incident resolution to ensure compliance with agreed service levels
  • Assess and prioritize incidents based on impact and urgency
  • Maintain detailed incident records for analysis and reporting
  • Conduct post-incident reviews to identify root causes and improvement actions
  • Collaborate with teams to implement preventive measures
  • Support customer communications, including operational reviews and reporting

Skills for success

Qualifications & Experience
  • Relevant certifications such as PMP, CPM, or ITIL
  • Demonstrated experience in technical project management and operations in cloud or telecom environments
  • Experience working in agile delivery environments
Technical Skills
  • Experience with at least two of the following hypervisors: VMware ESXi, OpenStack, KVM, Nutanix
  • Knowledge of networking technologies including BGP, OSPF, VXLAN, and L2/L3 concepts
  • Familiarity with firewalls and switches (e.g., Fortinet, Cisco, Juniper or equivalent)
  • Experience with server infrastructure (rack-mounted, HCI, or blade servers)
  • Proficiency in Linux operating systems
Core Competencies
  • Strong problem-solving and decision-making skills
  • Ability to communicate effectively with technical and non-technical stakeholders
  • Ability to collaborate across cross-functional teams
  • Ability to manage multiple priorities in a dynamic environment
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