Logistics Supervisor

PRIMARY FUNCTION:

The Supervisor works closely with the Supply Chain Operations Lead and Supply Chain Executives, reporting directly to the Procurement & Logistics Manager, to escalate operational bottlenecks, resolve issues, and implement process improvement initiatives.

REPORTS TO:

Procurement & Logistics Manager

1. Store, Receiving & Shipping Operations

• Supervise and perform receiving, inspection, and storage of materials, components, and serviceable parts.
• Ensure proper handling, labeling, and documentation of materials in accordance with company procedures and aviation regulations (FAA, EASA, CAAS).
• Supervise shipping of materials and components, coordinating internal dispatch and third-party couriers when necessary.
• Handle operational issues hands-on, including inspection of received parts for quantity, quality, and compliance certificates.
• Maintain housekeeping, organization, and safety of store, receiving, and shipping areas.
• Operate and manage material handling equipment, including stackers and forklifts, as required.
• Ensure operational continuity during staff shortages or urgent situations, including coordination with third-party couriers or temporary resources.

1. Inventory Management & Accuracy

• Maintain accurate records of stock movements in ERP systems.
• Conduct and support cycle counts, stock reconciliations, and follow-up on discrepancies.
• Monitor stock levels, identify non-moving or excess items, and escalate issues to the Lead.
• Ensure proper storage of chemicals and hazardous materials, conducting routine inspections as required.

1. Operational Issue Ownership & Escalation

• Take ownership of all operational issues within store, receiving, and shipping functions.
• Escalate unresolved or high-risk issues to the Supply Chain Operations Lead or Procurement & Logistics Manager promptly.
• Identify opportunities to improve workflow, storage utilization, and operational efficiency; plan and implement improvement initiatives.

1. Compliance & Safety

• Ensure all operations comply with aviation regulations, company policies, and documentation standards.
• Safeguard all store materials across various designated areas.
• Perform regular safety and compliance checks in stores, receiving, and shipping functions.

1. Reporting

• Report operational bottlenecks, issues, and progress on improvement initiatives to the Supply Chain Operations Lead.
• Maintain accurate operational records and documentation for audits, regulatory inspections, and internal reporting.

Requirements:

• Strong hands-on operational execution and problem-solving capability.
• Ability to prioritize tasks under high-pressure and time-sensitive situations.
• Ownership and accountability for operational issues.
• Basic team coordination and supervisory skills.
• Detail-oriented, process-driven, and safety-conscious.
• Strong communication and interpersonal skills.
• Resourceful, proactive, and able to work independently.
• Integrity, professionalism, and adherence to confidentiality.

• Diploma or relevant technical qualification preferred (high school with experience considered).
• Minimum of 3 years’ experience in warehouse, logistics, or inventory operations; supervisory experience preferred.
• Hands-on experience in receiving, storage, shipping, and material handling.
• Forklift licence required to operate stacker or forklift equipment safely.
• Proficiency in ERP systems and basic Microsoft Office skills.
• Exposure to inventory control, cycle counts, and stock reconciliation.
• Knowledge of aviation regulatory requirements (FAA, EASA, CAAS) preferred.
• Familiarity with documentation control, traceability, and compliance within a regulated environment.