Assistant Manager, Luxury Retail Operations

Job Highlights:

Join a prestigious luxury retail brand and lead a premium boutique team in delivering exceptional customer experiences. Enjoy attractive commissions, strong bonuses, career progression opportunities, and a unique 4-day work week in a luxury retail environment.

Salary and Benefits:

• Gross salary up to $5,000++ monthly
• Basic Salary: $3,500 – $4,000/month
• Monthly meal allowance: $100
• Average monthly commission: $1,200 – $1,500
• AWS (1 month) + Yearly performance bonus + Yearly increment
• Career progression opportunities

Working Shift:

• 10:00am – 10:00pm
• 4-day work week
• Working days based on roster schedule

Working Location:

• City Hall (next to MRT)

Key Responsibilities:

• Support the Retail Manager / Boutique Manager in achieving business objectives and retail operations goals
• Drive boutique sales performance and deliver excellent customer service
• Build and maintain strong customer relationships to enhance customer retention
• Support CRM initiatives and customer engagement activities
• Ensure smooth daily boutique operations and maintain service standards
• Handle customer feedback and resolve issues professionally
• Lead and motivate team members to achieve sales targets and KPIs
• Monitor staff rostering and manpower allocation based on operational needs
• Maintain visual merchandising standards according to brand guidelines
• Oversee stock organisation and inventory management
• Conduct performance reviews and provide coaching to team members
• Represent the brand professionally and uphold luxury retail standards

Requirements:

• Minimum 5 years of relevant retail / sales experience
• At least 2–3 years of supervisory or management experience preferred (in luxary brand)
• Strong leadership and interpersonal skills
• Customer-focused with a sales-driven mindset
• Comfortable working retail hours, weekends, and public holidays
• APPLY NOW

Please submit your updated resume in PDF format by using the APPLY NOW BUTTON or WhatsApp your resume to +65 •••• •417 "LXB" or email your resume to Nia•••••••••@mci.com.sg

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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