Assistant Security Manager

We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are seeking a proactive and experienced Assistant Security Manager to support the daily operations of the Security Department. The role is responsible for maintaining a safe and secure environment for guests, colleagues, visitors, and hotel/property assets through effective supervision, incident management, and compliance with security procedures.

• Assist the Security Manager in overseeing the day-to-day security operations.
• Supervise and guide Security Officers to ensure smooth operations across all shifts.
• Conduct regular patrols and inspections of the premises.
• Respond promptly to emergencies, incidents, accidents, and security breaches.
• Investigate incidents and prepare detailed reports.
• Monitor CCTV systems, access control systems, and alarm systems.
• Ensure compliance with company security policies, safety standards, and local regulations.
• Coordinate fire safety and emergency response procedures.
• Support training and development for the security team.
• Liaise with internal departments, external vendors, and local authorities when required.
• Maintain accurate records of incidents, lost & found items, and daily occurrences.
• Assist in crowd control and VIP movements during events or high-profile visits.

• Diploma in Security Management, Hospitality, or related field preferred.
• Minimum 3–5 years of security operations experience, preferably in hospitality or commercial properties.
• Supervisory experience is an advantage.
• Possess valid security-related certifications/licenses where applicable.
• Good knowledge of emergency response procedures and investigation techniques.
• Strong leadership, communication, and interpersonal skills.
• Able to work rotating shifts, weekends, and public holidays.
• Proficient in Microsoft Office applications and report writing.

• Calm and decisive under pressure.
• Strong sense of integrity and professionalism.
• Customer service oriented with attention to detail.
• Team player with good problem-solving skills.

Find your Shangri-La at Shangri-La.