Operations Manager (Salon/F&B) - Geylang
ALL ABOUT O PTE. LTD. Geylang Permanent
Job Responsibilities
- Manage day to day restaurants & salons operations, and ensure a positive outlet image
- Coordinating front and back of the house operations for smooth delivery of services
- Training / coaching of new and current staff on customer service best practices
- Managing staff training, schedules and work performance
- Organize and supervise shifts
- Respond promptly to customer complaints, suggest solutions to resolve complaints
- Ensure compliance with safety and sanitation regulations
- Control operations cost and identify measures to cut wastages
- Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
- Preparing of reports
- Analyze and forecast sales figures to maximize profits
- Bachelor Degree in Hospitality, Retail Management or related field
- Proven management experience in the Beauty & F&B industry
- Strong leadership skills
- Excellent communication skills
- Financial Management skills
- Customer service oriented
- Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
- In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
- Working knowledge of data analysis and performance / operation metrics
ACHIEVE GroupGeylang
for an experienced and proactive Operations Manager to lead the opening and day-to-day management of the brand’s first Singapore outlet. This role is ideal for someone with strong F&B operational experience who is excited to bring a legacy brand to a new market.
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