Loan Officer (Islandwide/No experience required/6 days work week) - Geylang

Job Function:

As a Branch Officer, you will provide exceptional service to walk-in customers, collaborate with business partners, and uphold the professional image of our company.

Responsibilities:

• Deliver exemplary customer service, ensuring a welcoming and professional environment.
• Proactively enhance the customer experience during their appointments.
• Clearly explain contract terms, products, and details to customers.
• Assist customers with loan applications, providing guidance throughout the process.
• Address customer inquiries and explain loan procedures via phone.
• Support clients in account management, ensuring accurate data entry of customer details.
• Assist with administrative tasks such as photocopying and filing as needed.

Requirements:

• Entry-level position; no prior experience necessary—training will be provided.
• Friendly and positive attitude.
• Excellent communication skills.
• Proficiency in both English and Mandarin to communicate effectively with Mandarin-speaking customers.

Career Benefits:

• Attractive salary and team incentives.
• Quarterly team-building activities.
• Incentives for meeting KPIs.
• Conveniently located workplace near MRT and close to the city center.

If you’re passionate about providing excellent customer service and eager to start your career, we invite you to apply!

Working Hours: 11am - 8pm | Mon - Saturday