Pharmacy Cluster Manager - Toa Payoh

apartmentGuardian Health & Beauty placeToa Payoh scheduleFull-time calendar_month 

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs.

It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty.

Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

Build and manage a team of Pharmacists within a cluster to grow professionally and to achieve

RX stores sales and profitability to achieve overall business goals. To educate the team on

proper use of healthcare products and interpret new/existing prescriptions and dispense

medications within local regulatory guidelines.

Responsibilities

Sales Management
  • Manage a team of Pharmacists to achieve Rx stores sales, PBIT, basket size and customers’
transaction count against business targets.
  • Plan and coach Pharmacists on sales performance and new/exclusive products and derive
appropriate action plans for areas of improvement.
  • Work with business stakeholders like Commercial teams on a range of RX sales and

promotional activities and provide regular feedback on a wide range of topics on customers’

demand, market and competitors’ trends and pricing etc. to drive sales.

Inventory Management
  • Coach Pharmacist on plan actions to order bulk purchases and execute Rx stocktake with
strong documentation and expiry checks.
  • Monitor and reduce RX inventory level with stock turn day < 55 days and reduce wastage
control by < 0.1% of Rx sales.
  • Review range of inventory with respect to stores, customer profile and areas.
Operations Execution
  • Partner with Operations to manage a wide range of Rx stores promotional activities’

execution and provide regular feedbacks on healthcare, dispensary and a wide range of

customers’ issues with appropriate actions.
  • Reward and recognize them for excellent service
Team Management
  • Manage and coach the team on their work performance, conduct career conversations and

facilitate people movement to achieve overall Rx stores’ productivity.

Work Professionalism
  • Manage the team to achieve high standard of dispensary practices with good
documentation according to local regulations and HSA and internal audits.
  • Reward and recognize various types of patient care activities and campaigns that promote

retail pharmacy professionalism.

About You
  • Registered with Singapore Pharmacy Board with minimum 7 years of experience in
pharmacy practice and 3 years of supervisory experience in the retail pharmacy industry.
  • Possess a valid pharmacy practicing license
Benefits
  • Team Member Discount
  • Subsidized Medical and Dental Benefits
  • Training Opportunities
  • Career Advancement
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