L1 Maintenance Engineer - Geylang
About the role
We are seeking a dedicated and skilled L1 Maintenance Engineer to join our team at RFNet Technologies Pte Ltd, located in the Marina South Central Region. In this full-time role, you will be responsible for providing first-line technical support and maintenance services to ensure the smooth operation of our clients' IT systems and infrastructure.
What you'll be doing- Respond to and resolve user requests and incidents in a timely manner
- Diagnose and troubleshoot hardware, software, and network-related issues
- Perform routine maintenance tasks, such as software updates, system backups, and hardware maintenance
- Escalate complex issues to higher-level support teams as needed
- Provide training and guidance to users on the use of IT systems and tools
- Maintain accurate and detailed records of all support activities
- Continuously expand your technical knowledge to stay up-to-date with the latest technologies
- Minimum 1 year of experience in a similar IT support or maintenance role
- Strong troubleshooting and problem-solving skills
- Good understanding of hardware, software, and network technologies
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Willingness to learn and adapt to new technologies
What we offer
At RFNet Technologies, we are committed to creating a positive and supportive work environment for our employees. We offer competitive salaries, opportunities for career development, and a range of benefits, including health insurance, retirement planning, and flexible working arrangements.
About us
RFNet Technologies Pte Ltd is a leading provider of IT services and solutions. We specialise in helping businesses of all sizes to enhance their productivity and achieve their technology goals. With a team of highly skilled professionals and a commitment to innovation, we are dedicated to delivering exceptional service to our clients.
Apply now for this exciting opportunity to join our team and take the next step in your career.