Senior/Executive (Centre Operations)

The Senior/ Executive will be joining the Rehabilitation pillar of Singapore Heart Foundation (SHF), specifically in our Heart Wellness Programme, which is a structured community-based cardiac rehabilitation programme for patients who have completed their inpatient and outpatient cardiac rehab in the hospitals.

The Senior/Executive helps in the daily operations of the Heart Wellness Centre and ensures high level of services for clients.

• Handle reception duties which include registration, appointment booking, billing and reconciliation of daily collection and answering to enquiries.
• Maintenance of Patients’/Clients’ information and ensure compliance with the Personal Data Protection Act (PDPA).
• Handle administrative duties including but not limited to filing, data entry, scheduling appointment, procurement and report preparation.
• Undertake and ensure safe, effective service and care to patients/clients.
• Assist in daily housekeeping and maintenance of the Centre.
• Support the department in health and nutrition talks/programmes including patient/client outreach, coordination and oversee the logistics of events.
• Any ad hoc duties/ projects assigned from time to time.

Job Requirements:

• Diploma Holder and above with at least 3 years of working experience
• Experience working in a clinic/medical setting or care service industry is preferred
• Proficient in MS Office applications
• Good communication and Interpersonal skills
• Service-oriented
• Passion to work in the community healthcare sector
• 5-day work week with rotational Saturdays (half day). Occasional shift work when needed.
• Willing to travel between HQ and different locations when required.