Customer Service Executive (32845) - Geylang
Reeracoen Recruitment Geylang Full-time
Job Title: Customer Service Executive
(Must)
Reference ID: 32845
Our client is a listed firm specializing in electronic components, currently looking for a Customer Service Executive. The incumbent's main responsibility is managing the delivery and shipping processes and supporting the sales team.
You will be reporting to the Customer Service Manager.
【 Responsibilities 】- Receive and process Sales Order using the SAP system, acknowledgement with estimated delivery date based on standard lead time
- Process Purchase Order to vendors
- Liaise with various internal & external parties to ensure timely production and shipping of goods
- Administer orders backlog, and coordinate with Sales if there are any delivery &/or production hiccups.
- Process delivery or shipping documents, coordinate with Singapore or Philippines warehouse, Forwarders and Transporters to ensure smooth delivery to customers
- AWS
- Variable Bonus (Dependent on company and individual performance)
- Annual Leave: 14 days (up to a maximum of 20 days) based on the Financial Year (April to March)
- Medical Leave: 14 days
- Insurance Coverage
- Transport Allowance
- Mobile Allowance
(Must)
- Minimum "O" Levels and above
- At least 2 years of customer service experience in a Manufacturing, Trading, or Logistics company
- Fluency in English and Mandarin (Listening, Writing, Speaking) to liaise effectively with Chinese stakeholders
- Proficient in Microsoft Office
We regret that only shortlisted candidates will be notified.
Registration No.: R1654204 (Tang Yuen Teng Dorothy)Recruitment Licence: 12C5051
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