Executive / Senior Executive (Member Services) – 18-Month Contract
Singapore Federation of Chinese Clan Associations Toa Payoh Full-time
Role Overview
The incumbent will support the planning and implementation of training and development initiatives for member associations. The role will focus on two key programmes—a leadership programme and a capability development training series, while contributing to broader initiatives to develop and deliver shared services for member associations, including needs assessment and service development.
Key Responsibilities- Support the end-to-end coordination and delivery of a leadership development programme across multiple runs
- Administer a training programme for individual members of member associations
- Liaise with partners and member associations to ensure smooth programme execution
- Manage programme logistics, including communications, documentation, and participant intake
- Monitor programme outcomes, including feedback collection and reporting
- Support the administration of surveys and data collection to assess the needs of member associations
- Contribute to the development and implementation of shared services initiatives, as well as other assigned projects
- Degree holder preferred
- Candidates with relevant experience may be considered for Senior Executive level
- Experience in project management and stakeholder engagement preferred
- Strong organisational and coordination skills, with attention to detail
- Good interpersonal and communication skills
- Able to manage multiple tasks and work independently
- Proficient in both English and Mandarin (spoken and written), to liaise with diverse stakeholders
- Willing to commit to occasional weekday evenings and weekends, as required by programme schedules
- 18-month contract
- Renewable, subject to performance and organisational needs
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