Assistant Sales Manager/Sales Manager (Corporate Sales) - Geylang

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Assistant Sales Manager/Sales Manager (Corporate Sales) is responsible to implement and execute all sales activities to maximize revenue opportunities for the Hotel in both the corporate and MICE segment. He/she conducts all day-to-day activities related to the sales function with focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Our Expectations:

• Supervise the management of key accounts and closely monitor accounts' revenue and business production.
• Conduct quarterly account reviews to identify opportunities and revenue generation from the specific accounts. Seek in-depth knowledge of owned accounts to understand its total revenue impact on the hotel for better negotiation opportunities.
• Conduct sales blitzes and tele-sales to develop new businesses.
• Follow-up on calls with the Catering Sales and Event Services Team to gather feedback and solicit new or repeat business.
• Keep abreast of the current and future competitor’s products, pricing and sales programs and deploys resources to efficiently optimize REVPAR and achieve/maintain the leading market position.
• Support and execute group or hotel-wide sales initiatives/promotions, proactively seeking in-depth knowledge of accounts owned to understand its total revenue impact on the hotel for better negotiation opportunities.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Understand the property’s primary target customer and service expectations; serve customer by understanding their business, business issues and concerns to offer better business solution both prior to, and during the event.
• Monitor the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

If you have at least two to three years of experience in sales, managing corporate and MICE segments, write in to have a chat with us! Candidates with more extensive experience may be considered for Sales Manager.

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.