Commercial Learning Manager (FMCG)

Start Date: By 01 Oct 2025

The role will initially operate as an individual contributor, with potential to establish and lead a Commercial Training function by FY2027.

Key Responsibilities:

• Design, develop, and implement comprehensive learning programs (classroom, online, and social learning experiences) for Bargainable employees and Commercial teams.
• Collaborate with Subject Matter Experts and business leaders to define clear learning objectives aligned with business goals.
• Manage all systems, SOPs, training materials, and processes required for effective training delivery, building the function from scratch.
• Conduct product and sales training to ensure a deep understanding of beverage products, features, benefits, and sales/negotiation skills.
• Promote and support both open enrollment and invitation-only programs to maximize participation and workforce development.
• Assess training effectiveness and employee engagement through feedback, performance metrics, and continuous improvement initiatives.
• Build and maintain strong relationships with business stakeholders, internal/external partners, and vendors to ensure relevance and impact of learning solutions.
• Stay updated on industry trends, competitor activities, and consumer preferences to ensure training content remains current.
• Support new product launches and promotional events with tailored training initiatives and contribute to talent pipeline development.

Qualifications:

• Required:
• Bachelor’s degree in Business, Marketing, Sales, Adult Education, or a related field.
• At least 10 years of sales training experience in FMCG (preferably beverages), including needs analysis, curriculum development, and program delivery.
• At least 4-5 years of leadership experience in Learning & Development in a Commercial setting. Start-up experience will be prioritized.
• Exceptional communication skills and the ability to facilitate effective group sessions.
• Preferred:
• Advanced Certificate in Training and Assessment.
• Proven experience in building and leading training functions, including team management, end-to-end program design, and establishing training assets from scratch.
• Proficiency in Learning Management Systems (LMS) for content deployment and completion tracking.
• Knowledge of competency frameworks and developing training programs to support behavioral change.
• Strong project management skills and vendor management experience, including negotiation and quality assurance.
• Knowledgeable about the FMCG industry, sales processes, and food environments in Singapore.

• Career Growth: Lead the development of a Commercial Training function with a clear path for future leadership opportunities.
• Impact: Play a key role in shaping training strategies that drive business performance and employee engagement.
• Collaborative Environment: Work with a dynamic team and collaborate with senior stakeholders to implement innovative learning solutions.

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