Urgent! Field Service Engineer (Manufacture) PW74 - Toa Payoh

• 8.30am – 5.30pm, Monday – Friday
• One North MRT
• Basic + Allowance + Incentives + AWS + VB
• Travel to client's site

• Troubleshoot, diagnose and resolve maintenance and repair issues on large volume (production print) and highly complex equipment at client’s locations within a designated territory using diagnostic tools, services aids and product manuals.
• Ensure a high level of client satisfaction by meeting clients’ needs in a courteous, timely and cost-effective manner.
• Manage and maintain accurate inventory for tools, parts and supplies; participate in physical inventory and occasional stock checks.
• Meet established metrics and benchmarks and comply with procedures and expectations as outlined in the Field Service Manual.
• Complete technical training on all new equipment as assigned.
• Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
• Accurately maintain and comply with documentation and service procedures in a timely basis to include time entry process and dispatching and closing service calls.
• Attend required company and departmental meetings.
• Perform other related duties as assigned.

• NTC/NITEC/ Diploma in Electronics/Electrical Engineering or equivalent.
• Experience in servicing or maintaining office equipment/ Production printer.
• Customer service oriented.
• Strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels.
• Strong ability to exercise independent judgment.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

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EA Personnel Reg No: R22111092