Head, Corporate Planning

We aim to make AMKTC an ideal place to live, work and play, and to provide and maintain a safe and conducive living environment for our residents while ensuring the highest level of service and professionalism.

We have recently embarked on a transformation journey to improve our services to our residents and deliver the 4 Greats to all our staff and residents:

1. A Great Place to Serve, where our staff are empowered and enabled to make a positive impact to the lives of our residents we serve and colleagues we support.
2. A Great Place to Learn, where none of us is as good as all of us. We learn and support one another everyday.
3. A Great Place to Have Fun, where work is interesting, challenging and purposeful, and everyday is filled with joy.
4. A Great Place to be the Best, where all of us can realise our fullest potential and achieve great things together!

If the above resonates with your career aspirations and values, please join us to make a difference!

We have an immediate opening in a Head, Corporate Planning in Ang Mo Kio Town Council. The Role of Head, Corporate Planning entails leading the crafting and implementation of strategies, workplans and governance of AMKTC to ensure we fulfil our mission, workplans and desired outcomes for our residents, Elected Members of Parliament (MPs) and Stakeholders.The role requires a proactive, analytical, and collaborative individual who can identify opportunities for improvement and drive implementation across all Council services.

Responsibilities include, but are not limited to:

1. Strategies and Workplans

• Head Corporate Planning facilitates the engagement, co-creation of targets, annual workplans/strategies for AMKTC across all divisions/estates.
• Monitor the progress and efficacy of strategies, workplans and recommend Correction Action Plans to meet Key Performance Indicators (KPIs).

1. Enterprise Risk Management

• Work with appointed Consultant, GM/Secretary and Audit Risk Management Committee (ARMC) to review and implement Enterprise Risk Management framework for AMKTC.
• Lead the identification of key risks to the organisation and work with various stakeholders to implement Business Continuity Plans (BCPs) and mitigating measures to eliminate/reduce these risks.
• Conduct regular table top exercises, competency checks to ensure all BCPs are validated and staff are trained and competent to manage identified risks.
• Work with all stakeholders to standardise, document and share SOPs/Work Instructions in all key processes in our Knowledge Management System.
• Lead the governance and control measures to ensure AMKTC attains class-leading Town Council Management Report scores in Code of Governance and adhere to all TC Act, TC Financial Regulations and government regulatory regulations.

1. Contracts and Procurement

• Leads the Contracts and Procurement Department in the stakeholder/end user engagement, crafting, issuance of contracts, quotations, tenders, etc to meet the various business needs of AMKTC.
• Reviews and ensure each evaluation process is fair, objective and robust to eliminate risks of any Conflict of Interest, collusion, corruption and unfavourable outcomes of any kind to AMKTC.
• Ensures all contracts are renewed promptly with continuous improvements in value for money, quality, response time and Service Level Agreements/KPIs.
• Actively seek new sources of procurement for the best vendors/partners who will give us value for money, competitive advantages, improvements to resident-service, gains in productivity, safety, quality and etc.

1. Project Management

• Leads the Project Management Team, staff and vendors to plan and deliver contractual outcomes for AMKTC and our residents.
• Ensures all claims and deliverables are submitted to relevant authorities.
• Harnesses technology to automate processes, track critical milestones/pathways and proactively identify potential pitfalls to ensure all project delivarables are on time, within budget and meeting all KPIs.

1. Any other assignments as directed by GM/Secretary and Chairman AMKTC.

These Key Employment Terms (KETs) descriptions are not intended to be an exhaustive or comprehensive list of all possible job duties and responsibilities, nor is it to be interpreted as being all-inclusive to any specific employee. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time

What we need from you and the required skills:

• Minimum Degree Holder in Business, Hospitality, Operations Management or related discipline.
• More than 8 years of relevant working experience with supervisory responsibilities of frontline units.
• Team player who is experienced in strategy, workplan formulation, engagement of stakeholders and execution of workplans.
• Competence in 6 sigma, Lean or Kaizen methodology will be a big plus.
• Able to multi-task, prioritise and deliver outcomes amidst deadlines.