Floor manger / assistant manager

As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities include:

• Supervising daily operations to ensure exceptional service and customer satisfaction.
• Leading, training, and managing staff effectively.
• Handling staff scheduling, shift planning, and performance evaluations.
• Addressing customer queries and complaints professionally.
• Ensuring compliance with health and safety regulations.
• Managing inventory and keeping the bistro karaoke's appearance and functionality.

Requirements:

• Experience in a similar role, preferably in a high-volume bistro.
• Strong leadership, communication, and interpersonal skills.
• Detail-oriented with a commitment to quality and customer satisfaction.
• Flexibility to work varied hours, including weekends and evenings.
• Familiarity with bistro karaoke management software is advantageous.