Part time Ecommerce Admin
Ang Mo Kio Part-time
About the role
Lara & Ela' is seeking a part-time Ecommerce Admin to join our team at Northstar at Ang Mo Kio Region. This role will be responsible for providing administrative support to our growing online retail business. The successful candidate will have the opportunity to work in a part-time capacity (Min 4-6hrs)
What you'll be doing- Assisting with the day-to-day operations of our Ecommerce platform, including order processing, inventory management, and customer service
- Updating product listings and maintaining accurate product information on our website
- Providing administrative support, such as filing, data entry, and general office tasks
- Handle customer returns and refunds from our online platform.
- Respond promptly to customer enquiries across all communication touchpoints.
- Assist logistics operations by processing orders, coordinating shipments, receiving goods, and supporting inventory counts.
- Identifying opportunities for process improvement and making recommendations to enhance efficiency
- Previous experience in an administrative or customer service role, preferably within an Ecommerce or retail environment
- Strong attention to detail and organizational skills
- Proficiency in using Ecommerce platforms - Shopify / Tik Tok, inventory management systems, and Microsoft Office suite
- Excellent communication and customer service skills
- Ability to work independently and as part of a team without much supervision
- A keen interest in the Ecommerce industry and a passion for providing exceptional customer experiences
- Part-time working hours to suit your lifestyle
- Opportunities for professional development and growth within the company
- A collaborative and supportive work environment
About us
Lara & Ela' is a leading Ecommerce retailer specializing in high-quality jewellery. With a strong focus on customer satisfaction and sustainability, we are committed to providing our customers with exceptional shopping experiences. Join our dynamic team and be a part of our exciting journey!
Apply now for this exciting part-time Ecommerce Admin role.
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