Yishun - Retail Supervisor

About the role

We are seeking an experienced Retail Supervisor to join our growing team at Wine Trade Asia Pte Ltd. This full-time role will be responsible for overseeing the day-to-day operations of our retail store and ensuring excellent customer service and sales performance.

• Handling customer inquiries, complaints, and feedback in a professional and efficient manner
• Monitoring and analysing store performance data to identify opportunities for improvement
• Maintaining stock levels, merchandising displays, and ensuring the store is well-presented at all times
• Assisting with inventory management, order processing, and cash handling procedures
• Collaborating with the management team to implement marketing and promotional activities
• Ensuring compliance with company policies, procedures, and relevant industry regulations

• Strong customer service orientation and the ability to lead and motivate a team
• Excellent communication, problem-solving, and decision-making skills
• Proficient in inventory management, data analysis, and basic financial reporting
• Knowledge of wine and spirits products, trends, and industry regulations
• A passion for providing exceptional shopping experiences and driving sales growth

Do you have the attentiveness, patience, and a positive attitude? Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development?