Customer Service Officer (Mandarin Speaking) | Office Hours | Immediate

apartmentPrivate Advertiser placePasir Ris scheduleFull-time calendar_month 

Customer Service Officer

Kick-start or grow your career with a global organisation. Open to fresh graduates and career switchers, especially from customer-facing industries like retail, hospitality, aviation, banking, and administration.

Key Responsibilities
  • Provide professional customer support via phone and email
  • Understand and resolve customer issues promptly and accurately
  • Ensure high customer satisfaction and first contact resolution
  • Liaise with internal teams for timely issue handling
  • Build strong customer relationships through excellent service
  • Maintain service quality, productivity, and performance metrics
Requirements
  • Diploma or GCE O Level with 2 years of customer service experience (or open to no experience)
  • Strong English and Mandarin communication skills to support Mandarin-speaking customers
  • Good interpersonal, problem-solving, and computer skills
  • Able to work in a fast-paced, team-oriented environment
Why Join Us
  • Attractive salary with incentives
  • Training and career progression opportunities
  • Supportive team and structured onboarding
  • Convenient location and exposure to a global brand
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