Sales Administrator - Choa Chu Kang - ref. i61655503

We are looking for a detail-oriented Sales Administrator to contribute to the achievement of sales targets by supporting Sales Executives, coordinating sales administrative activities, and maintaining good customer relationships. The Sales Coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.

To be a successful Sales Administrator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.

Sales Coordinator Responsibilities:

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Executives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Administrator Requirements:

• Experience as a Sales Administrator may be advantageous.
• Good team development and leadership skills.
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.