IT Product Manager - Bedok
Product Manager (Smart Data)
Are you ready to lead the charge in shaping the future of the enterprise using Smart Data? We are on the lookout for a visionary Product Manager who thrives at the intersection of innovation, strategy, and execution. In this transformative role, you will have the unique opportunity to spearhead the design and delivery of groundbreaking Data and AI solutions that redefine how businesses operate and compete in the digital age.
As the driving force behind our Smart Data products, you will identify and cultivate strategic partnerships within the Enterprise Data and Infrastructure ecosystem, harnessing collaboration to unlock the development of new products and services.Your expertise will also be pivotal in architecting robust Data Driven AI infrastructure solutions and services that empower businesses to scale their ambitions seamlessly.
Collaboration is at the heart of this role, and you’ll work closely with multidisciplinary teams—from engineering and marketing to sales, operations and legal, to ensure the tight execution of cutting-edge product strategies and overarching business objectives.Your strategic insights will fuel go-to-market initiatives, propelling successful product launches and driving sustainable revenue growth.
But that’s not all! This role is about creating tangible impact—engaging with enterprise customers to understand their evolving needs, leveraging their feedback to refine offerings, and ultimately delivering innovative solutions that make a lasting difference.If you crave the excitement of solving complex challenges and want to lead the way in enterprise Data & AI innovation, this role is for you.
- Achieving Revenue and Profitability Targets
By constantly evaluating the product’s financial performance and adjusting strategies, they can maximize profitability while balancing costs and investments in innovation and quality.
- Formulating Product Strategies and Roadmaps
Creating a robust product strategy involves aligning with the organization’s vision and staying ahead of market trends and technological advancements. The Product Manager must define clear objectives for the product, detailing how it will address customer needs and differentiate itself from competitors. Roadmaps serve as actionable guides that track progress and prioritize tasks, while ensuring all stakeholders, including engineering and marketing teams, work cohesively to deliver the product successfully. Examples include :
- Network Optimization
- Customer Experience Enhancement
- AI Chatbots and Virtual Assistants
AI-driven chatbots deliver instant responses to customer queries, reducing wait times and improving satisfaction. These assistants are capable of handling diverse requests, from troubleshooting network issues to guiding users through billing procedures
- Virtualized Network Functions (VNFs)
- Data Monetization
- Insights for Third Parties
Telcos can anonymize and aggregate customer data to offer valuable insights to third-party businesses. For example, traffic data can help urban planners develop smarter cities, while consumer trends can guide marketing strategies for retail chains.
- Managing the Entire Product Lifecycle
Post-launch, they continuously monitor the product’s performance, gather customer feedback, and initiate improvements or upgrades to keep the product relevant in a dynamic market. Planning for the product’s retirement also involves transitioning customers to newer offerings while preserving brand loyalty.
- Driving GTM (Go-To-Market) and Pipeline Generation Initiatives
Additionally, they focus on building a strong pipeline of leads by leveraging industry events, partnerships, and data-driven strategies to secure sales opportunities and drive adoption across regions.
- Working with Key Technology Partners for Continuous Innovation
Regular communication and joint initiatives with partners foster innovation, enabling the development of unique features and enhancements that keep the company at the forefront of Smart Data and AI advancements.
- Ensuring Alignment Across Teams
Establishing regular meetings, progress tracking tools, and shared resources helps create a cohesive work environment that drives efficiency and minimizes misalignment.
- Monitoring Market Trends and Customer Needs
This engagement allows the Product Manager to introduce tailored Smart Data and AI solutions that address specific pain points, demonstrate value, and foster trust in the company’s offerings.
The Road Ahead
The integration of Smart Data and AI is transforming every facet of the telecommunications industry. From enhancing network efficiency to improving customer satisfaction, these technologies offer telcos a competitive edge in an increasingly digital world.As AI evolves and data analytics become more sophisticated, the potential for innovation in telecom solutions is boundless. By embracing these advancements, telcos can not only meet the demands of today but also anticipate and adapt to the challenges of tomorrow.
Skills For Success:
- Degree in Data Science and AI, Computer Science, Engineering or equivalent
- Minimum 5 years’ experience in sales, pre-sales, or technical product marketing
- Experience with Data and AI Solution design and Gen AI assisted Managed Services, Pre-Sales or technical business development.
- Experience in different aspects of Data and AI technologies including AI models and their use cases, along with AI Infrastructure solutions
- Experienced in a ICT Sales, Pre-Sales, Technical Marketing or Delivery Role.
- Effective communicator with the ability to drive consensus among Customer stakeholders from entry level to management that represents various functions with competing goals
- High level of self-autonomy
- Excellent presentation skills for internal management and external customer presentations
- Creative and conceptual thinking
- Strong delivery track record