Assistant Application Engineer

Industrial Automation & Inspection Equipment

• Walking distance from Lorong Chuan MRT
• 1YR Contract (Longterm Renewable Contract)
• Monthly Incentives based on performance

Responsibilities:

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications.
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customers site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirements:

• Min diploma in Engineering (Computer/Electrical or related) with strong problem-solving and analytical skills.
• Ability to organize and prioritize tasks, activities, and projects for timely completion
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Ability to establish and maintain pleasant interpersonal relationships primarily over the phone and emails
• Ability to communicate complex ideas in a simplified fashion
• Familiar with Logic Control, HMI, and communication protocols (Modbus TCP, EIP, etc.).

Good to Have:

• Experience with sensors, actuators, and Servo/Stepper motors.
• Knowledge of PLCs (Keyence, Omron, Beckhoff), C#/Java/Python, or SQL.

JOBID: 7XXW4663

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

Tel: 6950 9756