Senior Executive, IT
Home Nursing Foundation Serangoon Full-time
Daily management of IP network and IT infrastructure that includes operations, administration, monitoring and backup.
- Implement, configure, and maintain various Azure SaaS Cloud Services such as Azure AD, AIP,
- ATP, ASR, CAS, EM+S, Teams, Intune, AAD Connect, Exchange Online and O365
- Manage Fortinet Firewall and Fortinet VPN and preferred knowledge of Fortinet Secure SD-Wan.
- Assist in the configuration of infrastructure such as computer hardware, systems software and applications software.
- Manage existing on-premises Hyper-V Infrastructure and migrating to cloud infrastructure.
- Assist with piloting new tools, technologies, and/or processes.
- Adhere to security requirements and report security issues with infrastructure.
- Collate performance and data performance statistics for capacity planning and reporting of existing infrastructure.
- Maintain documentation of infrastructure operations activities, maintenance procedures and tests, and infrastructure optimization.
- Assist with the implementation of agreed infrastructure changes and maintenance routines.
- Provide client-centered first level IT support to End User Computing issues on PC/laptop, mobile devices web conferencing tools, network and application related problems.
- Provide IT Audit support, monitor and track movement of IT assets, performance and effective lifespan.
- Provide IT-related administrative support including maintenance contract renewal, user folder access, IT fixed assets and licensing management.
- Develop and upkeep master access database for HNF staff access to various internal and external systems.
- Onboarding and off boarding of staff accounts and IT equipment
- Any other related duties as directed by the said reporting officers.
- Bachelor's Degree or Diploma Holder in Information Technology, Computer Science, Management Information Systems or equivalent
- Min 5 years of on-premise and/or cloud IT infrastructure administration & critical IT service management.
- Experience in the use of networking systems and devices, firewalls, wireless controls and technology, network switching and routing protocols.
- Working knowledge of cybersecurity standards, protocols and frameworks, and works in compliance with the Cyber Security Act 2018.
- Evaluate cloud solutions, infrastructure and new technologies to meet business needs.
- Cloud services management and provisioning such as Azure AD, Office365 Services, Exchange Services, Endpoint Service.
- Working knowledge of IT Disaster Recovery processes and Business Continuity Planning requirements.
- Methodically identify causes of complex issues, evaluate and develop solutions in collaboration with the team.
- Think and act independently, to effectively resolve issues responsively as they arise.
- Team player with good analytical and problem-solving skills and is proficient in infrastructure systems.
- Communicate effectively, multi-task and take on new challenges.
- Required to work after office hours or weekends for scheduled maintenance or any IT duties as and when required.
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About the role
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