Area Manager - Toa Payoh

We are seeking an experienced Area Manager to lead, supervise, and manage our operational teams across Singapore. This role is crucial to ensuring the smooth daily operations of our outlets while continuously driving process improvements, team performance, and strategic alignment with top management.

Key Responsibilities:

• Lead, supervise, and manage operational teams to ensure efficient daily outlet operations.
• Streamline and improve processes, policies, and procedures while ensuring compliance through regular monitoring and audits.
• Oversee manpower planning, recruitment, onboarding, and training initiatives.
• Conduct structured management training programs for Supervisors and Clinic Managers.
• Define clear work tasks, responsibilities, and deliverables for team members.
• Monitor outlet performance metrics and implement improvement strategies.
• Collaborate with top management to provide strategic input and assist in the development and execution of operational plans.
• Ensure timely implementation and tracking of operational strategies and plans.

Job Requirements:

• Diploma/Advanced Diploma/Degree in Business Administration, Management, or a related field.
• Minimum 3 years of relevant experience in operations, training, or management roles—preferably within the Retail, F&B, or Healthcare sectors.
• Strong leadership and supervisory skills, with experience managing large teams.
• Proficiency in strategic planning, operational implementation, and team development.
• Excellent critical thinking, problem-solving, and organizational skills.
• Strong decision-making and persuasive communication abilities.
• Able to work independently with a high degree of initiative and stress tolerance.
• Willingness to travel regionally on short notice as required.