Warehouse Supervisor

Job Description

High Frequency Apparel (HFA) is a fast-growing online apparel brand selling across Shopee, Lazada, TikTok Shop, and our own website. We are looking for a hands-on Warehouse Supervisor to lead our warehouse team and keep daily fulfillment running smoothly.

You will be responsible for supervising a team of Warehouse Assistants, planning daily work assignments, and ensuring all orders are picked, packed, and shipped accurately and on time. This is a working supervisor role — you lead from the floor, not from a desk.

Responsibilities:

• Supervise and coordinate daily warehouse and fulfilment operations
• Plan and assign tasks to ensure on-time order fulfilment across all platforms
• Monitor team performance and enforce SOPs and quality standards
• Oversee stock receiving, inventory checks, and discrepancy reporting
• Manage courier coordination and outbound shipment schedules
• Conduct stocktakes and produce basic inventory and operations reports
• Maintain warehouse cleanliness, organization, and safety
• Onboard and train new warehouse staff
• Identify process gaps and recommend improvements
• Liaise with the operations team on stock levels and fulfilment priorities

Reports to: Operations Manager

• Minimum 2 years of warehouse, logistics, or e-commerce fulfilment experience
• At least 1 year in a supervisory or team lead capacity
• Comfortable working physically alongside the team
• Strong leadership, communication, and organizational skills
• Detail-oriented with a high sense of accountability
• Familiarity with Shopee, Lazada, or TikTok Shop order fulfilment is a plus
• Basic computer literacy; experience with WMS or inventory systems is advantageous

Working Hours

Monday – Friday: 8:30am – 5:30pm Saturday: 10:30am – 2:30pm 5.5-day work week

Location: 9 Tagore Lane, Upper Thomson (AMK)