Airfreight Customer Service Coordinator

apartmentFlintex Consulting Pte Ltd placeChangi scheduleFull-time calendar_month 

Benefits: Performance Bonus

Key Responsibilities
  • Act as the main point of contact for customers on airfreight inquiries
  • Coordinate closely with customers on shipment requirements and updates
  • Prepare and provide accurate quotations based on customer requests
  • Follow up on quotations and support conversion to confirmed bookings
  • Liaise with internal teams (operations, warehouse, accounts) for smooth execution
  • Assist SOE in handling daily sales support and customer servicing tasks
  • Monitor and update customers on shipment status when required
  • Maintain proper records of quotations and customer communications
  • Support ad-hoc duties assigned by SOE
Requirements
  • Minimum 1–2 years experience in logistics / freight forwarding preferred
  • Basic knowledge of airfreight processes and terminology
  • Good communication and customer handling skills
  • Able to multitask and work in a fast-paced environment
  • Proficient in MS Office (Excel, Outlook, etc.)
  • Positive attitude and willingness to learn

Working Hours: Mon to Fri 9am-6pm

Sat 9am - 1pm ( alternate sat after probation )

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