Director, Sales Operations
DARKTRACE SINGAPORE PTE. LTD. Geylang Permanent
The Director of Sales Operations is a strategic leader responsible for driving operational excellence across the APJ sales organization. This role will oversee the development and execution of scalable processes, systems, and analytics that enhance sales productivity, improve forecasting accuracy, and support business growth.
Reporting to the Senior Director of Sales Operations, the ideal candidate will be a data-driven strategist with deep expertise in sales performance, planning, and cross-functional collaboration.
Key Duties & Responsibilities- Lead and manage APJ regional Sales Operations teams, serving as trusted advisors to sales leadership.
- Conduct in-depth business analysis to identify key performance metrics and ensure operational efficiency and predictability, with a strong emphasis on attention to detail and data accuracy.
- Deliver proactive, actionable recommendations based on analytics and business insights to drive revenue growth, identify trends, anomalies, and early indicators of risk or opportunity.
- Drive cross-functional initiatives to accelerate sales productivity and support strategic growth.
- Collaborate with GTM leadership, Marketing, Finance, and other departments to align key priorities and initiatives.
- Responsible for the execution of annual fiscal planning in APJ, including territory design, quota setting, and coverage/org design.
- Support executive deliverables such as board reviews, QBRs with key insights, all hands, and executive level presentations.
- Ensure adherence to forecasting and pipeline management processes; support enforcement of pipeline hygiene; develop frameworks to monitor and report pipeline health and sufficiency as a leading indicator.
- Lead adoption and optimization of CRM and sales technology tools, ensuring data integrity, user engagement, and meticulous attention to data quality and consistency.
- Champion continuous improvement across sales processes, tools, and enablement programs, proactively identifying inefficiencies and opportunities through detailed data analysis.
- Maintain a high standard of data accuracy and integrity by applying a detail-oriented approach to all aspects of sales operations; proactively monitor trends, anomalies, and potential risks to inform strategic decision-making.
- 10+ years of experience in Sales Operations, Revenue Operations, or related fields.
- Proven leadership experience in managing high-performing teams and driving cross-functional initiatives.
- Strong analytical skills with expertise in CRM systems (e.g., Salesforce) and BI tools (e.g., Tableau, Power BI).
- Excellent communication and stakeholder management skills, with the ability to influence at all levels.
- Experience in high-growth environments and scaling sales operations across regions or business units.
- Strategic thinker with a bias for execution and a passion for operational excellence.
PERSOLGeylang
during or outside regular working hours, only when necessary
Sales Operations & Billing
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