Assistant Supply Chain Manager

Reporting To: Senior Supply Chain Manager, Asia

Job Summary

The ideal candidate will work closely with cross functional teams including sales & marketing, regulatory, finance, supply chain counterparts, and external partners to ensure product availability, timely delivery, and operational efficiency.

Key Responsibilities

• Support demand and supply planning activities for Asia markets to ensure optimal inventory levels and product availability.
• Coordinate with regional hubs, third-party manufacturers, and distributors on supply plans and replenishment schedules.
• Monitor inventory health, stock movements, and forecast accuracy to minimize stock-outs and excess inventory.
• Participate in monthly alignment meeting with Global supply chain team
• Facilitate monthly S&OP meeting with country managers and marketing team
• Analyze supply chain performance and recommend process improvements to enhance efficiency and service levels.

• Manage end-to-end order processing activities from order receipt to fulfilment and invoicing.
• Ensure timely and accurate order entry, confirmation, and execution in ERP systems.
• Liaise with country managers and dealers regarding order status, lead times, and shipment updates.
• Resolve order-related issues including allocation, backorders, shipping delays, and documentation discrepancies.
• Maintain strong service levels while balancing operational constraints and business priorities.

• Coordinate with logistics providers, regional DC, dealers and internal stakeholders to ensure timely product deliveries.
• Monitor shipment schedules and proactively manage delivery risks or delays.
• Ensure compliance with import/export regulations, shipping documentation, and regional trade requirements.
• Oversee inventory control processes including cycle counts, stock reconciliation, inventory accuracy, and aging management.
• Coordinate product redressing and relabeling activities with distributors and third-party service providers in accordance with regulatory and quality requirements.
• Ensure timely execution of redressing activities to support market-specific compliance and customer requirements
• Support issue resolution related to redressing timelines, product availability, and distributor operations.
• Ensure RDC operations comply with company policies, regulatory requirements, and safety standards.
• Facilitate monthly review meeting with regional DC, 3PL and/or service providers to address operational issues, track and report key logistics performance metrics.

• Collaborate with regional and global teams to support supply chain initiatives and projects.
• Build strong working relationships with internal stakeholders, dealers, regional DC and external service providers.
• Identify opportunities for process standardization, automation, and operational improvements
• Support system enhancements, data analysis, and reporting activities.

• Bachelor’s degree in Supply Chain management, Business, Logistics, or related discipline
• 5-8 years of relevant experience in supply chain planning, customer operations, logistics, or distributor management within a regional environment
• Experience managing Asia regional operations, regional DC, and 3PL providers.
• Good understanding of S&OP/IBP processes and supply chain KPIs.
• Familiarity with redressing, relabeling, or secondary packaging coordination processes is an advantage.
• Strong knowledge of ERP systems and MS Excel.
• Good understanding of inventory management, order fulfilment, and international shipping processes.
• Strong analytical, communication, and stakeholder management skills
• Project management or continuous improvement experience is an advantage.
• Ability to work in a fast-paced and cross-functional environment
• Experience in medical device, pharmaceutical, or FMCG industries.