Project Manager, Service Delivery - Bukit Batok

This position is based in Singapore Supply Chain City (SCC) Office.

1. Manage end-to-end project execution in accordance with the approved project plan, ensuring delivery within scope, budget, schedule, and quality standards.
2. Collaborate with stakeholders to gather and analyze business requirements, define project scope, and develop compelling business cases to address identified needs.
3. Document business and functional requirements, evaluate solution options, and recommend the most suitable approach to meet project objectives.
4. Work closely with business units to facilitate smooth deployment, adoption, and change management of implemented solutions.
5. Develop detailed project plans using appropriate project management methodologies, including timelines, milestones, and resource allocations.
6. Identify potential project risks, assess their organizational impact, and propose mitigation strategies to ensure successful project delivery.
7. Define project governance structure and implement effective communication and change management plans to engage stakeholders and manage expectations.
8. Coordinate and manage relationships with internal and external service providers, ensuring delivery of required tools, methodologies, and services.
9. Conduct super-user or “train-the-trainer” sessions for IT systems or system process flow to ensure successful knowledge transfer and user enablement.
10. Ensure all project activities and system developments comply with IT management, quality, and security policies and standards.
11. Provide clear and concise updates to senior management and stakeholders, communicating project progress, risks, and issues in alignment with business goals.

JOB REQUIREMENTS:

• Proven team player with strong organizational and people management skills
• Extensive hands-on experience across the full project development life cycle, with over 3 years of proven project management experience
• Solid knowledge of logistics and supply chain management solutions and business processes (mandatory)
• Strong analytical, conceptualization, and problem-solving skills
• Excellent interpersonal and communication abilities, with a proven track record of influencing and engaging stakeholders at all levels
• Skilled in delivering impactful presentations and proficient in Microsoft Office applications (Excel, Word, PowerPoint) and SQL
• Strategic thinker with the ability to maintain a broad business perspective while being detail-oriented
• Highly results-driven and customer-focused
• Exceptional written, verbal, presentation, and negotiation skills in English
• Degree or Diploma in Computer Science, Information Systems, IT, Computer/ Electronics Engineering, or a related field