Retail Operations Manager - Choa Chu Kang
Choa Chu Kang Full-time
Oversee the daily operations of multiple retail stores or a flagship location, ensuring efficiency and consistency.
- Implement company policies and ensure compliance with operational standards and procedures.
- Manage inventory levels, stock movement, and loss prevention initiatives.
- Maintain high standards in customer service, store appearance, and staff performance.
- Lead, mentor, and develop store managers and retail staff.
- Conduct training programs to enhance team performance and customer service.
- Monitor employee KPIs, provide performance feedback, and implement improvement plans.
- Manage budgets for store operations and events.
- Prepare reports on sales, staff performance, and event outcomes.
- Optimize expenses and resource allocation to improve cost efficiency.
- Proficiency in POS and inventory systems; experience with event management tools is a plus.
- Excellent organizational, interpersonal, and communication skills.
- Ability to travel as required for store visits and events.
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Oversee the daily operations of multiple retail stores or a flagship location, ensuring efficiency and consistency.
• Implement company policies and ensure compliance with operational standards and procedures.
• Manage inventory levels, stock...
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1. Purchases...