Senior Sales Manager/ Sales Manager (Corporate)
HOTEL OVERVIEW
Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience.With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANY
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Senior Sales Manager/ Sales Manager
Sales Responsibilities
To manage assigned portfolio of accounts and ensure the following are achieved :
- All necessary actions taken to maximize GOP in the assigned portfolio
- Ongoing efforts are being identified to meet portfolio growth objectives as identified in the annual performance appraisal
- To address client requests to maximize client satisfaction while observing the hotel’s policies where appropriate
- Generate group business through execution of actions outlined in the departmental marketing plan
- Increase in overall hotel business conversion percentage
- Prompt response to all forms of inquiries to capture additional market share
- Follow up and confirm with clients on all information pertaining to the events and to organize information for accurate turnover once account turns definite
- Site inspection for both guestrooms and meeting rooms including hotel facilities
- Maintain close contacts with assigned portfolio of accounts making hotel group bookings using the following media as and when appropriate :
- Entertainment and Site Inspection
- Maintain adequate communication with other departments in the hotel so that the needs of customers can be anticipated and met in an organized manner
- Initiate billing procedures, ensuring clients’ credibility & that deposits and credit applications received with adequate information within an acceptable time frame
- Follow the Group Quoting Tools and Function Space Yield guidelines to ensure optimum potential through the use of Opera S&C system
- Comply with hotel and department policies and procedures at all time
- Assist with any other Sales & Marketing projects as requested
- Achieve annual sales goals (in terms of room or catering revenue)
Our commitment to Diversity & Inclusion:
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/