Assistant Restaurant Manager (Japanese Restaurant) - Toa Payoh

We’re seeking a dynamic and driven Assistant Restaurant Manager for our modern Japanese restaurant, Oumi. This position will help lead day-to-day operations, uphold service excellence, and inspire a high-performing team to deliver memorable dining experiences.

• Responsible for the daily operations of the restaurant, ensuring consistency with established SOPs and service standards
• Conduct daily pre-shift briefings to align the team on cleanliness, service quality, order accuracy, and promotional efforts
• Manage and execute event operations, liaising with kitchen and service teams to ensure seamless coordination and guest satisfaction
• Maintain a high attention to detail, promoting a culture of excellence and ownership across the service team
• Actively seek and respond to guest feedback, ensuring prompt and professional service recovery
• Lead, mentor, and motivate a dynamic service team to achieve performance goals and uphold a guest-first culture
• Support sales performance by identifying opportunities for revenue growth and service improvement
• Manage key administrative functions: reservations, rosters, inventory reports, sales reporting, and basic HR processes
• Oversee training and development, providing coaching and ensuring high service competency
• Ensure outlet cleanliness and manage preventive maintenance for all equipment and assets

What we are looking for:

• Diploma or equivalent qualification in Hospitality / F&B Management
• Minimum 3 years of supervisory or managerial experience in a restaurant or event-focused venue
• Background in semi fine-dining or F&B operations is highly desirable
• Strong knowledge of wine, spirits, and premium beverages is a plus
• Demonstrated financial acumen, with the ability to track KPIs and optimize operational costs
• Excellent people management, communication, and conflict resolution skills
• Ability to thrive in fast-paced environments and handle multiple responsibilities with composure
• Strong proficiency in MS Office tools for reporting and scheduling
• Able to commit to shift work, weekends, and public holidays as part of a rotational schedule

What we offer:

• Competitive salary package with bonuses, incentives and staff meals
• Staff discounts, birthday vouchers, and career development
• Access to industry training, upskilling, and a pathway to restaurant management roles