[ref. e2116401] Product Manager - Low Code/No Code

You will lead the end-to-end product lifecycle from discovery to delivery translating user needs into strategic product roadmaps and working closely with stakeholders, designers, and engineering teams to transform service delivery through rapid digitalization.

• Define and drive product vision, strategy, and roadmap aligned with Smart Nation and public sector digitalization initiatives.
• Lead the ideation, scoping, and prototyping of digital services using low-code development platforms.
• Conduct user research, stakeholder interviews, and service blueprinting to identify user pain points, business needs, and service gaps.
• Translate requirements into prioritized backlogs and collaborate with agile teams to ensure timely delivery.
• Serve as the bridge between policy, operations, and technology teams to ensure feasibility, compliance, and service excellence.
• Track and analyze product KPIs and user feedback to drive continuous improvement.

• Minimum 4 years of product management experience in digital platforms or application development.
• Proven experience in delivering products via low-code/no-code platforms such as: OutSystems, Appian, Mendix, Microsoft Power Platform (Power Apps, Power Automate), ServiceNow, SmartIQ, etc.
• Understanding of low-code architecture, reusable components, rapid prototyping, and governance best practices for secure deployment.
• Ability to guide low-code delivery teams, manage platform constraints, and balance build-vs-buy decisions.
• Demonstrated experience with agile methodologies, product discovery, and iterative delivery.
• Strong analytical and problem-solving skills, with a data-informed approach to decision-making.
• Excellent stakeholder engagement and communication skills across technical and non-technical audiences.
• Bachelor's degree in Technology, Business, Engineering, or related field.