Customer Service

placeBukit Merah scheduleFull-time calendar_month14/5/26

DEHN ASIA PACIFIC PTE. LTD.

www.dehn-international.com / hr•@dehn.sg

Based in Germany and with global presence, DEHN is the world’s leader in Lightning Protection System, and Safety Equipment.

Reliable protection of persons, buildings, electrical and electronic devices and systems against the effects of lightning and surges is our top priority. Thanks to our expertise, dedication and pioneering spirit we have been pushing developments in the fields of surge protection, lightning protection and safety equipment for decades, making us a trusted expert in these fields.

We offer a broad range of systems, products, services in the fields of surge protection, lightning protection and earthing as well as safety equipment.

As an important part of our strategic growth plan and to offer closer support to our customers, DEHN ASIA PACIFIC PTE LTD is established in Singapore as our Asia Pacific regional center. We are now placing Customer Service to develop and enhance our growth plan.

HOW TO APPLY: email your application to HR•@dehn.sg

We regret to inform that only shortlisted candidates will be notified.

Job Description

Administer the quote-to-ship process, including quotation preparation, order confirmation, inventory coordination, and shipment tracking.
Collaborate with sales, supply chain, and logistics teams to ensure smooth execution of the quote-to-ship cycle.
Monitor and manage orders from quotation stage through fulfillment, ensuring service level agreement compliance and customer satisfaction.
Assist with follow-ups on outstanding customer payments and support the resolution of billing-related matters.
Support management with ad‑hoc tasks and assignments as required.

Requirement

Diploma in engineering, supply chain, customer service, business or related field
An effective team member with good communications and interpersonal skills
Detail-oriented, self-motivated, and capable of working independently as well as part of a team
Adaptable to changes and ability to work under pressure and handle stressful situations
Fluent in English and Chinese, additional regional language skills advantageous
Experience working with SAP, CRM is a strong plus
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Knowledge on power query or power BI can be added advantage
Experience working with companies in sales coordination, customer service and/or supply chain management, preferably in engineering or electrical industries.
Fresh graduates and candidates with relevant experiences are welcome to apply.

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