Management Trainee (Wellness Operations) - Bukit Merah

Working days: 5-6 days a week

THE JOB:

• Assist in daily wellness studio operations, including class scheduling, client registration, and front-desk support
• Ensure excellent customer service by handling client inquiries, feedback, and concerns promptly
• Staff management
• Coordinate with stylists, therapists, and beauty artists to deliver smooth and high-quality sessions
• Support wellness events, workshops, and promotional activities to enhance client engagement
• Monitor studio upkeep, cleanliness, and compliance with health and safety standards
• Learn inventory management, including ordering and tracking wellness products or supplies
• Participate in training programs to develop leadership, operational management, and client relations skills
• Prepare basic reports on client attendance, service feedback, and operational performance
• Collaborate with cross-functional teams (Marketing, HR, Finance) to align operations with business goals
• Contribute ideas to improve service delivery, client experience, and operational efficiency

KEY DELIVERABLES:

• Gain Operational Excellence in ensuring smooth day-to-day operations, including appointment scheduling, staff coordination, and service quality control.
• Become a future leader and salon Manager
• Brand Representation & Compliance

WHAT WE ARE LOOKING FOR:

• Graduate of Bachelor's Degree in Management or Business or any related course.
• Fresh graduates are welcome to apply!
• Passionate about being trained in Operations and willing to learn.
• Strong & effective verbal and written communication skills.
• Customer-oriented, confident, and a leader type.

• Structured career development and advancement opportunities.
• One-year rotational program that will give you exposure to various roles within the Salon Operations.
• Intensive all-operations training to hone you into becoming one of our future managers.
• Competitive base salary, incentives and reward schemes.
• Grooming Allowances and Staff Discounts across INITIA brands.

ABOUT US:

Bada Hair Salon – the Jeju-inspired Korean Salon in Singapore: the most wondrously relaxing beauty lounge.

Bada in Korean is sea, which stems from our stylist’s limitless creativity and innovative ideas. Our endless connections with industry experts around the world ensure the continual growth and opportunities of our hair stylists.

You may visit our website to learn more about us: https://badahair.sg/

So, if you're a trendsetter with a passion for beauty and a drive to succeed, we want to hear from you!

Apply now and let your journey to beauty excellence begin!