Business Development Manager

We are seeking a commercially driven Business Development Manager to lead the business development team and drive growth in sourcing gold, silver and platinum group metal (PGM)-bearing industrial scrap.

The role focuses on identifying high-potential customers across Singapore and targeted regional markets, developing commercially viable opportunities, working closely with internal teams to deliver practical recovery solutions and converting opportunities into profitable business.

1. Strategic Growth & Market Development

• Identify, prioritise and develop high-potential industries and customer accounts across Singapore and targeted markets, particularly within electronics, semiconductors, electroplating and related industrial sectors.
• Develop market penetration strategies to expand industrial sourcing opportunities and strengthen long-term customer relationships.
• Stay current on relevant government regulations, environmental requirements, Anti-Money Laundering/Know Your Customer obligations and market developments affecting sourcing activities.

1. Business Acquisition & Customer Development

• Build and manage a pipeline of industrial prospects and strategic customer accounts.
• Identify and qualify suitable sourcing opportunities in line with commercial viability and business objectives.
• Work closely with the Laboratory team to assess material recovery feasibility and commercial suitability.
• Prepare and deliver professional proposals and presentations to secure long-term supply contracts.
• Manage the full business development cycle from prospecting and negotiation through contract closure and account development.
• Grow existing customer accounts through recurring business opportunities.

1. Team Leadership & Commercial Execution

• Lead, organise and develop the business development team to achieve revenue, gross profit and pipeline targets.
• Set clear weekly and monthly KPIs, conduct regular deal reviews and provide hands-on coaching to strengthen execution and commercial discipline.
• Act as a player-coach by personally managing strategic accounts and high-value opportunities.

1. Commercial Governance & Cross-Functional Collaboration

• Negotiate commercially sound pricing structures, collection terms and contract conditions that meet profitability expectations.
• Ensure compliance with KYC requirements and internal risk management procedures.
• Work closely with Laboratory, Operations, Finance and related teams to ensure smooth execution and strong customer service delivery.

• Bachelor’s degree in Business, Engineering or a related discipline preferred.
• Minimum 5 years of B2B sales or business development experience, preferably in precious metals, recycling or related sectors.
• Proven track record of acquiring industrial customers and closing commercially profitable deals.
• Experience leading and developing a sales or business development team.
• Strong commercial acumen, negotiation skills and professional presentation capability.
• Inquisitive and analytical, with the ability to understand customer operations, identify potential risks and propose practical solutions.
• Familiarity with Singapore and similar industrial markets will be advantageous.
• Professional fluency in English is required. Mandarin or other regional language capability will be an advantage.

• Achievement of agreed commercial and business development targets.
• New long-term supply contracts secured.
• Retention and growth of existing customer accounts.
• Team achievement against monthly and quarterly KPIs.