Customer service officer | no exp | sign-on bonus

Customer Service Roles @ Changi Airport ✈️

Be part of creating exceptional travel experiences in the heart of Singapore’s aviation hub. You’ll play a key role in delivering world-class service. If you’re dynamic, service-driven, and thrive in a fast-paced environment — this is your runway to a meaningful career.

• Salary & Benefits
• Competitive base salary starts from S$2,100 - $2,500 or above (commensurate with experience)
• Shift allowance + OT pay
• ? Joining Bonus (if eligible)
• AWS + Performance Bonus
• Staff transport for midnight shifts
• Job Responsibilities

Lead. Inspire. Excel.

• Guide and mentor your team to deliver exceptional service
• Take charge during critical situations, making key operational decisions
• Uphold safety and compliance standards
• Collaborate with Duty Managers for smooth daily operations
• Foster a positive, professional, and high-performing team culture

Be the face of our service.

• Assist passengers at check-in and departure areas
• Provide friendly and professional service, including support for passengers with special needs
• Ensure a premium experience in exclusive lounges
• Handle basic computer transactions and reception duties confidently

✅ What We’re Looking For

For (CSO):

• Diploma in any discipline
• Strong English communication skills

For (CSA):

• Proficient in English

For Both Roles:

• Positive, approachable, and professional
• Thrive in a fast-paced environment
• Able to multitask and work under tight deadlines
• Grow with Us
• Clear career pathways into leadership roles
• Skills development & on-the-job training
• Be part of a stable and reputable team with long-term prospects

Apply now and take off with a rewarding career at Changi Airport!

Ong Mao Hong (R25157179)