Area Manager (Operations Executive) - Bukit Merah

apartmentShihlin Taiwan Street Snacks placeBukit Merah scheduleFull-time calendar_month 
Key Job Responsibilities
  • Assist Operations Manager in the day-to-day planning and administration & resolve of outlet operational matters.
  • Participate in audits to ensure company standards for operations, food quality, outlet hygiene and workplace safety are met.
  • Work with outlets to resolve supply chain issues and promotional campaigns.
  • Support outlets to remedy defective equipment and periodic outlet renovations.
  • Assist management in hiring, training, scheduling and evaluating employees.
  • Investigate customer complaints and propose areas of improvements.
  • Take on other ad-hoc operations tasks as required.
Requirements
  • Eager to learn and good problem-solving skills
  • Positive mindset and a passion in providing excellent guest service
  • Minimum 1 year work experience in F&B industry.
  • Proficient in Microsoft Word and Excel
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