Billing Officer – Airfreight

About the role

Changi East Region-based AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD., a leading provider of freight/cargo forwarding services, is seeking a highly organised and detail-oriented Billing Officer – Airfreight to join their team. In this full-time role, you will be responsible for the efficient processing and invoicing of airfreight shipments, playing a crucial part in the company's success.

1. Invoicing and Billing:

• Generate and send accurate invoices to customers or clients.
• Ensure that billing is done according to the company’s policies, client agreements, and payment terms.
• Review client accounts and billing histories to ensure accuracy and completeness.
• Correct billing errors and discrepancies promptly.

1. Data Entry and Record Keeping:

• Input billing data into the company’s accounting or billing system.
• Maintain detailed records of transactions, invoices, and payment histories.
• Ensure that client and payment information is up to date in the system.

1. Customer Service:

• Address and resolve client billing inquiries and disputes.
• Provide support to clients regarding billing and payment concerns.
• Assist clients with setting up payment plans or resolving issues related to their invoices.

1. Reporting:

• Prepare and generate regular reports on billing and payment statuses for management.
• Assist in reconciling accounts receivable balances.
• Maintain accurate records to assist in the preparation of financial reports.

1. Compliance and Auditing:

• Ensure that billing practices comply with financial regulations, company policies, and industry standards.
• Assist in audits by providing necessary documentation and supporting information.

Job Requirements:

• Min 1 years of experience in billing, invoicing, or accounts receivable preferred
• Proficient in Microsoft Excel and comfortable handling data entry and reports
• Strong attention to detail with the ability to spot and resolve billing
• Ability to work well independently, under pressure and meet tight deadlines

• Competitive salary and performance-based bonuses & Incentives
• Shift and Overtime Allowance
• Medical and Dental Benefits
• Ample opportunities for professional development and career advancement
• A collaborative and inclusive company culture

If you are excited by the prospect of joining our dynamic team, apply now to become our next Billing Officer – Airfreight.